Shipping times depend on your location and chosen shipping method. Orders within the U.S. typically take 3-5 business days. You can track your order through the tracking link provided in your confirmation email.

For any additional questions please refer to our Shipping Policy

We strive to process orders promptly to ensure swift delivery, which means we're unable to accommodate changes once an order is placed. This includes modifying products or delivery addresses. If there's an error in your order details, the quickest solution is to create a new order with the correct information and notify our Customer Service Team. Please note that amendments can only be made within 24 hours of placing your order. After this period, orders begin processing irreversibly, and we're unable to accept further changes.

We offer returns within 10 days of receiving your item, provided it has not been opened or used. To initiate a return, please contact our customer service team, and we’ll guide you through the process. For full details, please refer to our Return Policy.

To maintain the freshness and effectiveness of our oils, store them in a cool, dry place away from direct sunlight. Keep the bottles tightly sealed when not in use.

Yes! Our hair oils are formulated to work on all hair types, including curly, coily, wavy, and straight hair. Whether your hair is dry, damaged, or in need of extra shine, Mimane’s oils will help.

Results may vary depending on your hair's condition and frequency of use. Most customers start seeing improvements in hair texture, shine, and strength after a few weeks of consistent use.

For best results, we recommend using our hair oils 2-3 times a week. However, usage frequency can vary depending on your hair's needs. You can adjust based on how your hair responds.

Though our products are made with natural ingredients, we recommend doing a patch test before full use if you have sensitive skin. If irritation or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional.

No, Mimane is proudly cruelty-free! We do not test our products on animals, and we ensure that all our ingredients are sourced responsibly.

Yes! Mimane hair oils are suitable for all genders. Our products are designed to nourish and strengthen hair, regardless of hair type or gender.

If you have any questions or need assistance, feel free to reach out to our customer support team at Support@MimaneGlow.com. We’re here to help!